NEWSLETTER

Shipping Help

Where do you ship?

We ship across the United Kingdom, and most products can be shipped internationally (availability is shown automatically at checkout).

Important: Due to shipping and regulatory considerations, Charava supplements are UK-only.


How long does delivery take?

Delivery times are estimates and start once your order is dispatched:

  • UK: typically 2–5 business days (express options may appear at checkout)

  • Europe: typically 5–10 business days

  • US / Canada / Australia: typically 7–15 business days

  • Rest of World: typically 10–20 business days

Customs processing may affect international delivery times.


When will my order be dispatched?

Orders are usually processed within 1–2 business days (Mon–Fri, excluding UK bank holidays).
You’ll receive a dispatch email once your order ships.


Will I get tracking?

If a tracked service is available, you’ll receive a tracking link/number in your dispatch email.


Customs, duties & taxes (international)

International orders may be subject to customs duties, import taxes, or handling fees.
Where available, duties/taxes may be shown and collected at checkout; otherwise they may be charged on delivery by the carrier or local customs authority.


Something went wrong with delivery?

If your order is delayed, missing, or arrives damaged, email us with your order number.

For damaged deliveries, please include photos of the packaging and product(s).

📧 support@highlandhush.co.uk
Response time: within 24 hours on business days

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